You can self-refer into the service if you are an existing service user (although we may ask for additional information from a healthcare professional if required), or you can be referred by a qualified healthcare professional, who will send you a letter or call you to let you know if you meet the NHS Eligibility Criteria for a wheelchair assessment.

A wheelchair assessment establishes your clinical needs and a prescription is made for the right wheelchair for you.

Your assessment will take place at one of our wheelchair clinics or another appropriate location, i.e. school or health care setting.  Home assessments can be undertaken only in certain circumstances.  This will be agreed after triage by the clinical team. 

When we call you to arrange your assessment appointment, you’ll be given a choice of location and time slot.